Everything you need as a Resonate member lives here.

Your member account

Your account is where the practical side of being a member lives. The schedule view shows what’s coming up and lets you book make-ups against your balance. A messaging thread with your teacher keeps lesson-related conversation in one place – easier to find than email or text threads later on. Attendance records, lesson notes, and any assignments your teacher has shared are pinned there for reference. Billing and account details are editable from the same surface.

The policies that come up most

Make-up lessons

When you give at least one week’s notice of an absence, we issue a make-up – a rescheduled session you have 90 days to use. Up to twelve can be held on file at any time. Make-ups aren’t billing credits and can’t be applied against tuition.

Same-day absences

Illness or a same-day conflict isn’t eligible for a make-up. Instructors plan their week around scheduled lessons, so a same-day absence still holds the time. Stay home if you’re unwell and let us know as early as you can.

Tuition

Billed monthly. The next charge date and amount are visible in your account, and you can update your card or billing details from the same surface.

Holidays and closures

We close for statutory holidays and for a few short breaks each year. The schedule view always reflects the current closures.

The full school policies live on the policies page.

Your studio time

As an active member, you receive one free hour of recording studio time for every three consecutive months you’re enrolled. Hours don’t expire while your membership is active. They cap at three redeemed in any single calendar month, are non-transferable, and don’t convert to cash.

Members use the hour in different ways:

• A first recording of a song they’ve been working on
• A snapshot of where their playing is right now
• A short session with family or friends in the live room
• A milestone marker – a birthday, a recital piece, a graduation gift

To book your hour, email hello@resonatemusic.ca with a few dates that work. The team will sort the booking from there.

Practising between lessons

The biggest predictor of progress isn’t how long someone practises in a single sitting. It’s how often. Ten minutes a day, most days of the week, will move a beginner farther than an hour once a week.

For kids, especially younger ones, a parent’s role is mostly logistical: a quiet practice corner, the instrument out of its case and ready, a calm reminder when the day gets full. The musical instructions come from the teacher; the parent’s job is to make practice happen at all. This is true across instruments and ages – even teenagers benefit from a household pattern that makes practice the path of least resistance.

A few things that tend to help:

• Practise at the same time each day, whatever rhythm works for the family
• Keep the instrument visible and accessible, not packed away
• Five short sessions a week beats one long one
• Watch the lesson notes from the week before a practice session, if your teacher shares them

The Power of Music

There’s also a publication side to what we do. The Power of Music is our editorial blog – research-backed writing about why music matters, what it’s actually doing inside us, and the long arc of learning an instrument. Each post is its own small dig into something specific: what’s happening in the brain during a chill, how practice changes the way attention works, why music threads through family and community life.

It’s the doctrine that shaped how Resonate teaches, written in plain English rather than a research paper. If you’ve ever wanted a longer answer to why this work is worth doing, that’s where it lives.

Read at powerofmusic.resonatemusic.ca.

Other programs at Resonate

Beyond your lessons, Resonate runs a few other programs that may overlap with what you or your family are looking for.

Private lessons across instruments

Piano, guitar, voice, drums, violin & fiddle, bass, ukulele, production, plus several bridge instruments. Members can add a second instrument under the same membership. Browse the instrument pages for the full list.

Early childhood and group programs

Tunes & Tots for parents and toddlers, Junior Jammers for kids growing into group music-making. Both run in seasonal sessions. See the group lessons page for the current schedule.

Recording studio

Members get the quarterly free hour above; the studio is also open for paid recording, mixing, mastering, and production work. See the studio page for what the space offers.

After Hours Open Jam

A monthly open jam at Resonate after the lessons day winds down. Members are welcome alongside players from across the city – drop in, sit in, or just listen. The current schedule and signup is at jam.resonatemusic.ca.

Stay in touch

Notes from the school is our occasional newsletter – what’s open, what’s happening, and what’s worth coming in for. There’s a signup at the bottom of the page.

Follow Resonate

A lot of what happens at the school lives on our social channels – student performances, studio sessions, behind-the-scenes from teachers, clips from Band of the Month videos, and previews of new Power of Music posts. Worth a follow if you’d like to see more of what goes on between lessons.

Facebook · Instagram · YouTube

Where to send what

Different things land best in different places:

• Billing or account questions – hello@resonatemusic.ca or the front desk at (780) 457-0090
• Scheduling and make-ups – through the messaging thread in your account, since your teacher’s calendar lives next to it
• Feedback for your teacher – through the same message thread, or directly with the front desk if it’s something hard to bring up in lesson
• Anything else – hello@resonatemusic.ca or the contact page